Pedal & Chain Reviews

The pedal and chain folks were super helpful in addressing my queries even prior to making a purchase. They really know their stuff and are quick and friendly. I'm really happy with my new Hikobike Vibe. I'd definitely suggest both!

I got myself the Yoikoto E Amper bike along with some accessories. The support and communication before making the purchase were top-notch, and the customer service from 'Rex' was awesome. This bike is amazing and has gone beyond what I was hoping for.

I was really pleased with both products I picked up thanks to the chat link. Plus, I was impressed by how fast my order arrived. I'll surely be back for more!

Pedal and chain were super quick to respond to my question about my battery not hitting that 100% charge after a month of using my Eskuta sx250 mk 111.

I got my hands on a Hunter + folding e-bike about a week back, and I couldn't be happier with it. Being in my late 60s, I used to ride a full-size hybrid bike regularly until I had a nasty fall 18 months ago that left me with a broken leg. Since that incident, I just haven't felt up to cycling again.
This bike is perfect for me; I feel more stable being closer to the ground, and the step-through frame is just what I needed. The battery assist is amazing! I like to keep it on levels 0 or 1 for exercise, but when I hit a steep hill, cranking it up makes the ride so much nicer. I've gotten tons of compliments on how the bike looks, from teens to folks my age and even older!
From the time I placed my order to when it arrived, I was kept in the loop the whole way. Truly a top-notch service.

From the get-go, the folks at pedel&chain have been super helpful, whether it was over the phone or with quick responses to my emails. I couldn't have asked for a better experience with Rex and the crew at pedel&chain. Plus, I got an awesome ebike at a great price. Thanks a bunch, Alan.

The folks at pedal&chains were incredibly supportive. As someone new to ebikes, I had quite a few queries about the best bikes for my size and a bunch of other things. They never made me feel like I was bothering them, and their replies were super quick. The Emovement Thunder V4 bike is stunning and definitely grabs attention. I can wholeheartedly endorse this company and even more. I’m already telling my colleagues to check them out for the cycle2work program.

I gotta say, my time with the pedal and chain has been fantastic! Rex was the one I worked with, and he really helped me figure out what I needed. He made sure I was totally satisfied before guiding me through placing my order without any fuss!

I had a fantastic experience with Pedal & Chain. The delivery came sooner than I thought it would. The SX-250 bike is just amazing. Rex was super quick to respond, and he was really polite and friendly. The delivery process was spot on, and all the details were clearly explained. I'm really pleased. Would definitely recommend!

I interacted with Rex, and he delivered top-notch customer service! I was in the process of getting a bike through a 'Cycle to Work' program, which seemed to drag on forever before I could finally make the purchase. But once I connected with Rex, everything moved quickly and smoothly - the bike showed up in just 2 days!

I’ve lost all faith in this company due to their awful service. The bike I received was nothing like what was promised. I’ve been pushed around for weeks with no real options, just left hanging without a bike and out of pocket during these tough economic times. It’s really frustrating to feel so stressed and down about it. Plus, good luck getting in touch with James after he sells you the bike; he just disappears.

Incredible service! Super professional and really good at helping customers. The communication during the whole process was excellent, and the bike showed up earlier than I thought it would.

I got my e-bike from Pedal and Chain, and right from the start, I felt supported all the way. I chatted with James to sort out the delivery details and set up a time that worked for me. He even sent over the user manual since the one that came with the bike was in Czech. Plus, he helped me with a small issue regarding the bike seat post. It was clear that James genuinely wanted to make sure I received the best service possible for an online order. I’d definitely recommend anyone to grab a bike from Pedal and Chain.

I don’t usually pen down reviews, but when a business is this impressive, it’s only right. James provided excellent customer support. I bought an E-go Lite via cyclescheme, and the whole ordering was smooth as butter, with lightning-fast delivery and awesome communication all the way. This will definitely be my go-to place for bikes in the future.

James provided amazing customer support all the way, responding to every question quickly and making sure nothing was a bother. I'm really happy with the Pulse and Enduro Hikobikes, and I’d surely suggest Pedal and Chain to my pals.